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Case study

Normah: patient registration and doctor assignment for Malaysian clinics

A Malaysian clinic web app for online patient registration, queues, and automatic doctor assignment. We built the appointment flow, visit history, and a lean EMR designed for front-desk staff.

Normah (HQ Malaysia) · 2025

HealthTechWebBookingEMR RinganKlinik
Normah patient registration screen
Normah clinic interface

Project context

Clinics in Malaysia need online patient registration and fair doctor assignment without spreadsheets.

Challenge

Front desk must learn the system in minutes; visit data must sync with doctor schedules.

What we built

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Online patient registration with required field validation.
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Real-time queue and automatic doctor assignment.
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Visit history and short notes per patient.
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Lean EMR that does not burden front-desk staff.

Results

More predictable patient wait times; reception spends less time on the phone.

Normah: patient registration and doctor assignment for Malaysian clinics | LUNEXIA